Web application or customer portal Have made

In the market, a simple customer portal starts at around €7,500. On average, it costs €20,000 to €50,000, and goes up further. An API connection usually costs €1,000 to €10,000. This is the market range, excluding VAT, based on prices published by fruitcake.nl, artiqmotion.nl, scoreagency.nl, and onrustmedia.nl themselves. These are not rates from Fresh-Dev.

We do not quote hourly rates. After a conversation, you will receive a price estimate, and the amount in the quote is the amount on the invoice.

A website shows information to everyone. With a web application, you do something: log in, enter data, follow an application, or run a report. Creating software is similar; as long as it runs in the browser, you need both. Often you need both; the web application runs alongside or behind your website.

Offices usually give 4 to 10 weeks for a first version. We don’t give a final delivery date as long as the first version isn’t finalized yet. We start with the screens you need first so you can get started with a working version quickly. Then we build on every month thereafter.

Usually, if the system has an API. We connect with Moneybird, among others, Mollie, WooCommerce, Gravity Forms and OTYS. If your system doesn’t have an API, we look at whether it can be done via exports or an intermediate step in n8n.

Yes. Per role you determine what someone sees and what they are allowed to do. A customer only sees their own data, an employee sees more and an administrator sees everything.

Everyone sees only what is relevant to their role. Logging in is done with a one-time link, like in our own customer portal, so that no passwords circulate. Errors and disruptions are detected through our own monitoring system.

If a platform processes personal data from your customers, the GDPR requires a processor agreement. This agreement specifies who processes which data, for what purpose, and how it is secured.

Then a connection may break. Therefore, every connection reports errors to us, usually before you notice it. The connection must then be adjusted to the new version of the API. How such work is scheduled is something that must be agreed upon in advance.

For a simple step between two tools, a standard tool is often enough. It costs little at the start and then €20 to €100 per month thereafter. A custom integration is better if the process is critical, if it involves a lot of volume or if you need error handling and logging. We also use n8n ourselves, for our own site.

That’s what it’s built for. A platform is never finished. After the live launch, we build one improvement every month, and we plan for larger expansions in the roadmap.

Yes. Your code, data, and accounts are yours from day one. If you want to continue with another agency or with your own developer, that’s fine. You can always leave.

Usually not. A link can be placed on an existing site. If your site runs on something that makes that difficult, you’ll hear about it beforehand.

A web application can be run on its own server or with a hosting provider. Which is best depends on the requirements for speed, security, and management, as well as what is already running. Who performs the updates, monitoring, and tracking of error messages should be clearly defined in advance.

If a package does most of what you want, and your process is not fundamentally different from others’, then we’ll link that package to your website or administration and build only what’s missing. A custom platform is worth it if your process is unique, if the volume is large, or if license costs per user continue to rise.